Promotions & Offers Terms

Effective Date: 01 October 2026

Last Updated: 01 October 2026

These Promotions & Offers Terms (“Promo Terms”) govern all discount codes, coupons, promotional pricing, free gifts, bundle offers, contests, and other promotional campaigns (“Offers”) run by ROUTINEE™, a brand of SAS Fashion and Retail Private Limited, on our website www.routinee.in. These Promo Terms apply in addition to our Terms & Conditions, Return & Refund Policy, Shipping Policy, and Payment Policy. Individual Offers may carry additional specific terms, which will prevail over these general terms to the extent of any conflict.

1. General Conditions

All Offers are valid only on orders placed on www.routinee.in, unless expressly stated otherwise.
Offers are valid only for the period specified in the relevant campaign and cannot be applied to orders placed before or after that period.
Offers are subject to product availability and may be modified, suspended, or withdrawn by ROUTINEE™ at any time without prior notice.
Offers cannot be exchanged for cash, credit, or any other product, and have no monetary value outside the specific transaction.
Offers are non-transferable and may not be resold, published, or distributed without our authorisation.

2. Discount Codes

Only one discount code may be applied per order, unless expressly stated otherwise.
Discount codes cannot be combined with other codes, offers, or promotional pricing unless expressly permitted.
Discount codes must be applied at checkout before payment. Discounts cannot be applied retrospectively to completed orders.
Codes distributed for a specific audience (such as first-time customers, newsletter subscribers, or specific campaigns) are valid only for that audience, and ROUTINEE™ may cancel orders where a code has been used outside its intended scope.
Expired, invalid, or unauthorised codes will not be honoured.

3. Promotional Pricing & Flash Sales

Promotional prices are valid only for the stated duration or while stocks last, whichever is earlier.
Prices displayed at the time of successful order placement are final. Subsequent price changes, in either direction, do not entitle customers to a refund of the difference or additional payment.
In the event of a pricing or technical error, ROUTINEE™ reserves the right to cancel affected orders and refund any amounts paid in full, in accordance with our Return & Refund Policy.

4. Free Gifts, Samples & Bundles

Free gifts and samples are subject to availability and may be substituted or withdrawn at any time. They carry no commercial value and are not eligible for exchange, return, or refund on a standalone basis.
If an order containing a free gift is cancelled, returned, or refunded, the free gift must be returned along with the product(s), unused and in original condition.
For bundle or combo offers, any approved refund will be calculated on the basis of the bundle price actually paid, apportioned across the items in the bundle, and not on the individual MRPs of the products.

5. Refunds on Discounted Orders

Where an order placed using an Offer qualifies for a refund under our Return & Refund Policy, the refund will be limited to the amount actually paid by the customer after applying the discount, and not the original listed price. Discount codes used on cancelled or refunded orders may not be reissued unless we choose to do so at our discretion.

6. Cash on Delivery & Payment Restrictions

Certain Offers may be available only on prepaid orders or through specific payment methods. Any such restriction will be indicated at checkout or in the campaign communication. ROUTINEE™ may disable Cash on Delivery for promotional orders at its discretion.

7. Fair Use & Abuse

Offers are intended for genuine, personal, non-commercial use. ROUTINEE™ reserves the right to cancel orders, revoke codes, withhold refunds of promotional benefits, or restrict accounts where we reasonably suspect:

Use of multiple accounts, false identities, or false information to claim an Offer more than once.
Bulk purchasing for resale.
Use of bots, scripts, or automated means to exploit an Offer.
Exploitation of technical errors, or any other misuse or fraudulent activity.

8. Contests & Giveaways

Contests and giveaways, where run, will be announced only on our official website and verified social media channels, and will be governed by the specific terms published with each campaign. No purchase or payment will ever be required to claim a prize beyond what is expressly stated in the official campaign terms. Please refer to our Disclaimer regarding fraudulent communications claiming to offer prizes on our behalf.

9. General

Participation in any Offer constitutes acceptance of these Promo Terms. ROUTINEE™'s decision on all matters relating to Offers is final. These Promo Terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the competent courts at Mumbai, Maharashtra, in accordance with our Terms & Conditions.