Disclaimer

Effective Date: 01 October 2026

Last Updated: 01 October 2026

At ROUTINEE™, a brand of SAS Fashion and Retail Private Limited, the safety and security of our customers are of utmost importance.

ROUTINEE™ communicates with customers only through its official website, verified social media accounts, and authorised email addresses ending in @routinee.in. Any communication from any other domain or channel should be treated as unauthorised.

It has come to our attention that unauthorized individuals or entities may falsely claim to represent ROUTINEE™ through phone calls, emails, SMS, WhatsApp messages, social media accounts, or other communication channels. Such fraudulent communications may invite customers to purchase products, claim prizes or gifts, participate in promotional schemes, make advance payments, or transfer money to personal or unauthorized bank accounts or payment wallets.

Important Notice

Please note that:

ROUTINEE™ never asks customers to transfer money to personal bank accounts, UPI IDs, wallets, or any account not officially listed on our website.
We do not request OTPs, debit card numbers, credit card details, CVV, internet banking passwords, or UPI PINs through phone calls, emails, SMS, WhatsApp, or social media.
Any official payment for purchases is accepted only through our secure checkout page on our official website or through our authorized payment partners.
Promotional campaigns, offers, discounts, giveaways, or contests will only be announced through our official website and verified social media channels.

Beware of Fraudulent Communications

If you receive any suspicious communication claiming to be from ROUTINEE™, requesting payment, confidential information, or promising gifts, cashback, rewards, employment opportunities, dealership, distributorship, or investment schemes, please do not respond or make any payment.

Report Suspicious Activity

If you receive any such fraudulent communication or believe you have been targeted by a scam, please contact our Customer Support immediately.

Email: care@routinee.in

If you have suffered financial loss due to fraudulent activity, we strongly encourage you to immediately report the matter to:

Your local Police Station
The National Cyber Crime Reporting Portal
Your Bank or Payment Service Provider

Limitation of Liability

ROUTINEE™ and SAS Fashion and Retail Private Limited shall not be responsible or liable for any loss, damage, or financial consequences arising from payments made or information shared with unauthorized persons or entities falsely claiming to represent ROUTINEE™.

Customers are solely responsible for verifying the authenticity of communications before making any payment or sharing confidential information.